We need to recruit an Account Manager to help in the management of both existing and new customers. Click here for more About Fivesite Fivesite is an established, successful website company based in central Bedford. We have an established client base ranging from international airports to household names such as Weetabix and Balfour Beatty.
Benefiting from our ever evolving proprietary software, Fivesuite, our customer base is growing rapidly, and we need to recruit an Account Manager to help in the management of both existing and new customers.
Job Description Responsible for a mixture of new and existing customers, your role will be to deliver and monitor the website solutions purchased by our customers. You will be responsible for the full lifecycle of your customers’ websites including:
- Project scoping
- Quotation and negotiation for work from existing customers
- Customer liaison during design & development process
- Full training of customers in the use of our content management, and statistical analysis solutions
- Ongoing support of customers
As the primary contact for our customers, you will also be involved in the development of new business from within your client portfolio.
Candidate profile Required:
- University educated or equivalent
- Minimum 2 years experience in account management
- Smart appearance
- Personable, confident in client facing situations
- Highly literate with a good eye for detail
Desirable:
- Honours degree educated (2:2 or above)
- Experience of web/new media agency
- Understanding of web design technologies
To apply Please send us your CV, with an accompanying letter explaining why you are the right man/woman for the job, to us@fivesite.co.uk |